FAQ

  • What will my project cost? Can you give me an estimate?

    For an accurate quote, please call us to discuss your needs. We customize every job for your individual situation and provide estimates for free! Cost depends on multiple factors including materials, size, finishes, and labor.

  • Does your glass shop custom cut glass? What types of glass do you carry?

    • Yes,  we can custom cut a glass piece for your project including tabletops, display cases, picture frames, bar tops, cabinet inserts, etc.
    • Stop in one of our stores and we can discuss the multiple glass and thickness options that we have in stock or special order other glass types for you, including tempered, lexan, and Plexiglass.
  • Do you cut custom mirrors? If so, do you install mirrors?

    • Yes, we custom cut mirrors for a variety of applications such as bathrooms, vanities, backsplash, home gym or studio, and mirrored closet doors. We offer cutouts as well, so your mirror can seamlessly fit around your outlets or hinges.
    • We can install your mirror or you can pick it up at either of our glass shop locations.
  • Do you install shower doors? Tub enclosures? Steam showers?

    • Our glaziers install steam showers, tub enclosures, and shower doors.
    • We install frameless shower doors, which are tempered glass panels that don’t require bulky metal supports, so they appear sleek & modern.
    • Image Glass offers multiple types of shower door designs, such as frameless, semi-frameless, framed, sliding, fixed, and barn door. We work with you during your bathroom renovation to ensure that your shower doors and hardware are flawless.
  • Do you install windows and doors at a residence or business?

    • Image Glass installs commercial windows, such as service, display, or casement windows. We can also put in business entryway and showroom doors.
    • Image Glass does not install residential windows or home doors in new construction.
    • Our technicians can repair, replace, and restore the glass and parts of existing residential or commercial windows or doors.
  • Do you fix broken windows and glass doors? Do you sell replacement windows?

    • We can fix your window whether it has a broken seal, cracked glass, or an issue with the opening mechanism.
    • We repair or replace broken parts (glass insert, balance, clips, etc.) on many window types, such as single-hung, double-hung, casement, storm etc.
    • We also service entry doors, patio doors, storm doors, and other glass doors.
  • Can you repair broken screen on a patio door or window?

    • If your screen door or window screen is ripped or detached, we can replace it onsite or you can drop your screens at either of our glass company locations. We carry multiple screen types and sizes to match what you currently have.
  • What does it mean if the inside of my Insulated Glass Unit (IGU) or double-pane window is cloudy, foggy, misty, or moldy?

    • If your double-pane window has condensation or cloudiness between the glass, it most likely means that the seal has failed. In order to fix an IGU with a broken seal, we remove the sash in order to take out the IGU, which is then replaced with a new unit and reassembled.
  • Do you service Andersen windows?

    • Yes, we service many home window brands including Andersen.
  • Do you service Craftsman doors?

    • Craftsman doors are typically encapsulated units and often need to be totally replaced. Call us to discuss your issue, and we will figure out the best option for you.
  • Do you have patterned glass? Can you print photos on glass?

    • Our glass store carries patterned glass for a variety of applications, but we are not able to print photos on glass.

  • Do you have a recommended glass cleaner?

    Image Glass now has Glass Surface Cleaner available for purchase at either of our stores. Our foaming spray leaves your glass streak free and our glaziers swear by it.

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